Operator record
Betway Limited: UKGC licence record
Holds 3 active British operating licences, the earliest running since 2014. No regulatory action published since September 2023.
Safety record
96/100
Safety Record
- Enforcement burden
- 55 of 55
- Licence tenure
- 15.7 of 20
- Licence standing
- 25 of 25
Scored on the register alone. Safer gambling tool coverage and RTP disclosure are only counted for operators we have tested directly, and this one has not been tested yet, so those weights are excluded rather than guessed. How the score works
Nothing is currently published against this company, so the enforcement component is intact. 12 years of licensed operation gives partial credit on tenure, which reaches full marks at fifteen. No licence has been revoked, so licence standing is unaffected.
Brands run by Betway Limited
These 4 names all trade on the same licences, which means the same deposit limits, the same account checks and the same record behind each of them.
- betway
- dream bingoinactive
- hippodrome online
- jackpot city
- spin casino
Websites covered by this licence
1 of these are listed as white label, meaning the brand is run by someone else on this company's licence. If you hold an account with one of them, your money and your complaint route sit with Betway Limited.
| Website | Register status |
|---|---|
| betway.com | Active |
| casino.betway.com | Active |
| inplay.betway.com | Active |
| jackpotcity.co.uk | Active |
| jackpotcitycasino.co.uk | Active |
| spincasino.co.uk | Active |
| sports.betway.com | Active |
| vegas.betway.com | Active |
| bingoonthebox.com | Inactive |
| dreambingo.co.uk | Inactive |
| dreambingo.com | Inactive |
| hippodromeonline.com | White Label |
Licences on record
The permissions held by Betway Limited cover 3 regulated activities: Casino, General Betting Standard - Real Event, General Betting Standard - Virtual Event. All of its licences are remote or ancillary remote, so its permissions are for online play rather than premises.
| Licence | Activity | Type | Status | Started |
|---|---|---|---|---|
| 039372-R-319367-028 | Casino | Remote | Active | 1 November 2014 |
| 039372-R-319367-028 | General Betting Standard - Real Event | Remote | Active | 1 November 2014 |
| 039372-R-319367-028 | General Betting Standard - Virtual Event | Remote | Active | 9 June 2017 |
Check another site
Look up any casino web address against the register, find out who owns a brand, or read every decision the Commission has published.
Common questions about Betway Limited
Is Betway Limited licensed in the UK?
Yes. The Gambling Commission lists 3 active operating licences against Betway Limited, account number 39372, the earliest running since 1 November 2014. That includes an active remote casino licence, so it is permitted to offer online casino games to British players.
Has Betway Limited been fined by the Gambling Commission?
No. There is no regulatory action published against Betway Limited on the Commission's register. Sanctions and settlements stay on that register for three years from publication, so this covers decisions since September 2023 rather than the company's entire history.
Which casino brands does Betway Limited run?
5 trading names are registered against this licence holder, 4 of them active: betway, dream bingo, hippodrome online, jackpot city, spin casino. They share the same licences, so the same deposit limits, the same account checks and the same compliance record apply across all of them.
What does it mean that Betway Limited runs white label sites?
1 of the 12 websites registered to this company are listed as white label, meaning the brand on the site is run by someone else under Betway Limited's licence. If you hold an account with one of them, your money and your complaint route sit with Betway Limited, not with the name on the website.
Who do I complain to about Betway Limited?
Start with the operator in writing. If it is unresolved after eight weeks, or you disagree with its final response, the complaint goes to the alternative dispute resolution provider it is signed up to, free of charge. The Gambling Commission does not settle individual disputes and cannot recover your money, though it does use complaint patterns to drive compliance work.
How is the Safety Record score for Betway Limited calculated?
From three inputs in the public register, weighted 55 for enforcement burden, 25 for licence standing and 20 for licence tenure, normalised to a mark out of 100. Betway Limited scores 96. Safer gambling tool coverage and RTP disclosure are only counted where we have tested a site directly; this operator has not been tested, so those weights are excluded rather than guessed at. No commercial arrangement can change the figure.