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Operator record

Concern Worldwide UK: UKGC licence & enforcement record

Holds 2 active British operating licences, the earliest running since 2010. 1 regulatory action published since September 2023, totalling £470.

Safety record

79/100

Safety Record

Enforcement burden
34.1 of 55
Licence tenure
20 of 20
Licence standing
25 of 25

Scored on the register alone. Safer gambling tool coverage and RTP disclosure are only counted for operators we have tested directly, and this one has not been tested yet, so those weights are excluded rather than guessed. How the score works

The enforcement component carries the most weight and it is what moves this figure: £470 in penalties across 1 decision published since September 2023, weighted towards the most recent. A British licence held for 16 years takes licence tenure to full marks. No licence has been revoked, so licence standing is unaffected.

What the Gambling Commission has published about Concern Worldwide UK

Each entry below is a published decision, reproduced from the Commission's register of regulatory actions as read on 11 August 2026. Wording is the Commission's, not ours.

This is not the company's full enforcement history. The Commission withdraws a decision from the register three years after it is published, so what appears here — and every total on this page — covers decisions from September 2023 onwards. Penalties issued before then, including some of the largest in the Commission's history, are no longer on the register and are not counted. How this window affects the score.

19 June 2026

Sanction: £470

Financial penalty

  • LC 15.3.1Reporting information to the regulator

Following an investigation outside of a licence review, the Gambling Commission (“the Commission”) found that Concern Worldwide UK (“the Licensee”) breached: Licence condition 15.3.1 - General and regulatory returns In line with the Commission’s Licensing, Compliance and Enforcement policy statement and the Statement of principles for determining financial penalties, the Commission has decided to impose a financial penalty of £470 under section 121(1) of the Gambling Act 2005.

Source: Gambling Commission register of regulatory actions, account 26398, read 11 August 2026. Request a correction

Brands run by Concern Worldwide UK

Trading names registered against this licence holder.

  • concern worldwide (uk)

Websites covered by this licence

WebsiteRegister status
concern.org.ukActive
lottery.concern.orgActive

Licences on record

The permissions held by Concern Worldwide UK cover one regulated activity: Society Lottery. All of its licences are remote or ancillary remote, so its permissions are for online play rather than premises.

LicenceActivityTypeStatusStarted
026398-A-338797-001 Society Lottery Ancillary Remote Active 29 May 2024
026398-N-308208-010 Society Lottery Non-Remote Active 13 May 2010

This company holds a British licence but not an active remote casino licence, so it does not run an online casino here under its own permission.

Check another site

Look up any casino web address against the register, find out who owns a brand, or read every decision the Commission has published.

Common questions about Concern Worldwide UK

Is Concern Worldwide UK licensed in the UK?

Yes. The Gambling Commission lists 2 active operating licences against Concern Worldwide UK, account number 26398, the earliest running since 13 May 2010. It does not currently hold an active remote casino licence.

Has Concern Worldwide UK been fined by the Gambling Commission?

1 regulatory action is currently published against it, decided since September 2023 and totalling £470. The most recent was decided on 19 June 2026 and recorded as a sanction of £470. Sanctions and settlements stay on the Commission's register for three years from publication, so that figure is what the register carries today and not the company's entire enforcement history — older penalties, including some very large ones, have been withdrawn from the register and are not counted here. The Commission's own wording for each decision is reproduced above.

Who do I complain to about Concern Worldwide UK?

Start with the operator in writing. If it is unresolved after eight weeks, or you disagree with its final response, the complaint goes to the alternative dispute resolution provider it is signed up to, free of charge. The Gambling Commission does not settle individual disputes and cannot recover your money, though it does use complaint patterns to drive compliance work.

How is the Safety Record score for Concern Worldwide UK calculated?

From three inputs in the public register, weighted 55 for enforcement burden, 25 for licence standing and 20 for licence tenure, normalised to a mark out of 100. Concern Worldwide UK scores 79. Safer gambling tool coverage and RTP disclosure are only counted where we have tested a site directly; this operator has not been tested, so those weights are excluded rather than guessed at. No commercial arrangement can change the figure.