Operator record
Exchange Platform Solutions Limited: UKGC licence record
Holds 4 active British operating licences, the earliest running since 2021. No regulatory action published since September 2023.
Safety record
86/100
Safety Record
- Enforcement burden
- 55 of 55
- Licence tenure
- 6.5 of 20
- Licence standing
- 25 of 25
Scored on the register alone. Safer gambling tool coverage and RTP disclosure are only counted for operators we have tested directly, and this one has not been tested yet, so those weights are excluded rather than guessed. How the score works
Nothing is currently published against this company, so the enforcement component is intact. At 4.9 years the licence is comparatively young, so tenure contributes little; that reflects a short track record rather than anything adverse. No licence has been revoked, so licence standing is unaffected.
Brands run by Exchange Platform Solutions Limited
These 2 names all trade on the same licences, which means the same deposit limits, the same account checks and the same record behind each of them.
- hattricks
- betdaq
- crossplayinactive
Websites covered by this licence
| Website | Register status |
|---|---|
| https://hattricks.app | Active |
| https://hattricks.com | Active |
| https://www.betdaq.com/ | Active |
| mobile.betdaq.com | Active |
| crossplay.fun | Inactive |
| crossplay.win | Inactive |
| https://hattricks.win | Inactive |
Licences on record
The permissions held by Exchange Platform Solutions Limited cover 4 regulated activities: Betting Intermediary, Casino, General Betting Standard - Real Event, General Betting Standard - Virtual Event. All of its licences are remote or ancillary remote, so its permissions are for online play rather than premises.
| Licence | Activity | Type | Status | Started |
|---|---|---|---|---|
| 034865-R-333858-007 | Betting Intermediary | Remote | Active | 29 September 2021 |
| 034865-R-333858-007 | Casino | Remote | Active | 29 September 2021 |
| 034865-R-333858-007 | General Betting Standard - Real Event | Remote | Active | 29 September 2021 |
| 034865-R-333858-007 | General Betting Standard - Virtual Event | Remote | Active | 29 September 2021 |
Check another site
Look up any casino web address against the register, find out who owns a brand, or read every decision the Commission has published.
Common questions about Exchange Platform Solutions Limited
Is Exchange Platform Solutions Limited licensed in the UK?
Yes. The Gambling Commission lists 4 active operating licences against Exchange Platform Solutions Limited, account number 34865, the earliest running since 29 September 2021. That includes an active remote casino licence, so it is permitted to offer online casino games to British players.
Has Exchange Platform Solutions Limited been fined by the Gambling Commission?
No. There is no regulatory action published against Exchange Platform Solutions Limited on the Commission's register. Sanctions and settlements stay on that register for three years from publication, so this covers decisions since September 2023 rather than the company's entire history.
Which casino brands does Exchange Platform Solutions Limited run?
3 trading names are registered against this licence holder, 2 of them active: hattricks, betdaq, crossplay. They share the same licences, so the same deposit limits, the same account checks and the same compliance record apply across all of them.
Who do I complain to about Exchange Platform Solutions Limited?
Start with the operator in writing. If it is unresolved after eight weeks, or you disagree with its final response, the complaint goes to the alternative dispute resolution provider it is signed up to, free of charge. The Gambling Commission does not settle individual disputes and cannot recover your money, though it does use complaint patterns to drive compliance work.
How is the Safety Record score for Exchange Platform Solutions Limited calculated?
From three inputs in the public register, weighted 55 for enforcement burden, 25 for licence standing and 20 for licence tenure, normalised to a mark out of 100. Exchange Platform Solutions Limited scores 86. Safer gambling tool coverage and RTP disclosure are only counted where we have tested a site directly; this operator has not been tested, so those weights are excluded rather than guessed at. No commercial arrangement can change the figure.