Operator record
Genting Casinos UK Limited: UKGC licence record
Holds 9 active British operating licences, the earliest running since 2009. No regulatory action published since September 2023.
Safety record
100/100
Safety Record
- Enforcement burden
- 55 of 55
- Licence tenure
- 20 of 20
- Licence standing
- 25 of 25
Scored on the register alone. Safer gambling tool coverage and RTP disclosure are only counted for operators we have tested directly, and this one has not been tested yet, so those weights are excluded rather than guessed. How the score works
Nothing is currently published against this company, so the enforcement component is intact. A British licence held for 18 years takes licence tenure to full marks. No licence has been revoked, so licence standing is unaffected.
Brands run by Genting Casinos UK Limited
These 8 names all trade on the same licences, which means the same deposit limits, the same account checks and the same record behind each of them.
- casino 36
- colony
- crockfords
- fortyfive kensingtoninactive
- genting casino
- genting electric
- palm beach
- resorts world casino
- genting casino cromwell road
Licences on record
The permissions held by Genting Casinos UK Limited cover 7 regulated activities: Casino, Casino 1968 Act, Casino 2005 Act, Gaming Machine Technical Full, General Betting Standard, General Betting Standard - Real Event, Linked Gambling Software. All of its licences are remote or ancillary remote, so its permissions are for online play rather than premises.
| Licence | Activity | Type | Status | Started |
|---|---|---|---|---|
| 000537-N-103203-037 | Casino 1968 Act | Non-Remote | Active | 1 January 2009 |
| 000537-N-103203-037 | Casino 2005 Act | Non-Remote | Active | 13 January 2011 |
| 000537-N-103203-037 | Gaming Machine Technical Full | Non-Remote | Active | 1 January 2009 |
| 000537-N-103203-037 | General Betting Standard | Non-Remote | Active | 30 January 2026 |
| 000537-R-103205-032 | Gaming Machine Technical Full | Remote | Active | 1 January 2009 |
| 000537-R-103205-032 | General Betting Standard - Real Event | Remote | Active | 30 January 2026 |
| 000537-R-103205-032 | Linked Gambling Software | Remote | Active | 8 January 2010 |
| 000537-N-103203-037 | Linked Gambling Software | Non-Remote | Active | 4 May 2017 |
| 000537-R-103205-032 | Casino | Remote | Active | 8 January 2010 |
Check another site
Look up any casino web address against the register, find out who owns a brand, or read every decision the Commission has published.
Common questions about Genting Casinos UK Limited
Is Genting Casinos UK Limited licensed in the UK?
Yes. The Gambling Commission lists 9 active operating licences against Genting Casinos UK Limited, account number 537, the earliest running since 1 January 2009. That includes an active remote casino licence, so it is permitted to offer online casino games to British players.
Has Genting Casinos UK Limited been fined by the Gambling Commission?
No. There is no regulatory action published against Genting Casinos UK Limited on the Commission's register. Sanctions and settlements stay on that register for three years from publication, so this covers decisions since September 2023 rather than the company's entire history.
Which casino brands does Genting Casinos UK Limited run?
9 trading names are registered against this licence holder, 8 of them active: casino 36, colony, crockfords, fortyfive kensington, genting casino, genting electric, palm beach, resorts world casino, genting casino cromwell road. They share the same licences, so the same deposit limits, the same account checks and the same compliance record apply across all of them.
Who do I complain to about Genting Casinos UK Limited?
Start with the operator in writing. If it is unresolved after eight weeks, or you disagree with its final response, the complaint goes to the alternative dispute resolution provider it is signed up to, free of charge. The Gambling Commission does not settle individual disputes and cannot recover your money, though it does use complaint patterns to drive compliance work.
How is the Safety Record score for Genting Casinos UK Limited calculated?
From three inputs in the public register, weighted 55 for enforcement burden, 25 for licence standing and 20 for licence tenure, normalised to a mark out of 100. Genting Casinos UK Limited scores 100. Safer gambling tool coverage and RTP disclosure are only counted where we have tested a site directly; this operator has not been tested, so those weights are excluded rather than guessed at. No commercial arrangement can change the figure.