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Operator record

Greentube Alderney Limited: UKGC licence & enforcement record

Holds 5 active British operating licences, the earliest running since 2014. 1 regulatory action published since September 2023, totalling £1,000,000.

Safety record

49/100

Safety Record

Enforcement burden
8.6 of 55
Licence tenure
15.7 of 20
Licence standing
25 of 25

Scored on the register alone. Safer gambling tool coverage and RTP disclosure are only counted for operators we have tested directly, and this one has not been tested yet, so those weights are excluded rather than guessed. How the score works

The enforcement component carries the most weight and it is what moves this figure: £1,000,000 in penalties across 1 decision published since September 2023, weighted towards the most recent. 12 years of licensed operation gives partial credit on tenure, which reaches full marks at fifteen. No licence has been revoked, so licence standing is unaffected.

What the Gambling Commission has published about Greentube Alderney Limited

Each entry below is a published decision, reproduced from the Commission's register of regulatory actions as read on 11 August 2026. Wording is the Commission's, not ours.

This is not the company's full enforcement history. The Commission withdraws a decision from the register three years after it is published, so what appears here — and every total on this page — covers decisions from September 2023 onwards. Penalties issued before then, including some of the largest in the Commission's history, are no longer on the register and are not counted. How this window affects the score.

9 January 2025

Settlement: £1,000,000

Payment in lieu of financial penalty;1000000, Divestment;22113, Commission costs and Public statement

A section 116 (of the Act) regulatory review was commenced following a Compliance Assessment of the remote Operating Licence of Greentube Alderney Limited (licence number 039050 – R – 319315-018). The review found failings in Greentube Alderney Limited’s Anti-Money Laundering / Counter Terrorism Financing (AML/CTF) and Social Responsibility (SR) controls. Greentube Alderney Limited failed to comply with the following requirement of the Licence Conditions and Codes of Practice (LCCP) between September 2022 and June 2023: paragraph 3 of Licence Condition (LC) 12.1.1 which requires licensees to ensure that Money Laundering (ML) policies, procedures and controls are implemented effectively, kept under review, revised appropriately to ensure that they remain effective, and take into account any applicable learning or guidelines published by the Gambling Commission. Greentube Alderney Limited failed to comply with the following requirement of the Licence Conditions and Codes of Practice (LCCP) between December 2022 and June 2023: paragraphs 1 and 8 of Social Responsibility Code Provision (SRCP) 3.4.3 relating to remote customer interaction. In line with our Statement of principles for licensing and regulation , Greentube Alderney Limited will make a payment in lieu of a financial penalty of £1,000,000. Details of this are set out under the heading Regulatory Settlement. More information about this case can be found in our public statement on the Commission's website: Greentube Alderney Limited Public Statement

Source: Gambling Commission register of regulatory actions, account 39050, read 11 August 2026. Request a correction

Brands run by Greentube Alderney Limited

Trading names registered against this licence holder.

  • admiralcasino

Websites covered by this licence

WebsiteRegister status
admiralcasino.co.ukActive

Licences on record

The permissions held by Greentube Alderney Limited cover 5 regulated activities: Bingo, Casino, Gambling Software, General Betting Standard - Real Event, General Betting Standard - Virtual Event. All of its licences are remote or ancillary remote, so its permissions are for online play rather than premises.

LicenceActivityTypeStatusStarted
039050-R-319315-018 Bingo Remote Active 1 November 2014
039050-R-319315-018 Casino Remote Active 1 November 2014
039050-R-319315-018 Gambling Software Remote Active 9 December 2014
039050-R-319315-018 General Betting Standard - Real Event Remote Active 9 March 2018
039050-R-319315-018 General Betting Standard - Virtual Event Remote Active 9 March 2018

Check another site

Look up any casino web address against the register, find out who owns a brand, or read every decision the Commission has published.

Common questions about Greentube Alderney Limited

Is Greentube Alderney Limited licensed in the UK?

Yes. The Gambling Commission lists 5 active operating licences against Greentube Alderney Limited, account number 39050, the earliest running since 1 November 2014. That includes an active remote casino licence, so it is permitted to offer online casino games to British players.

Has Greentube Alderney Limited been fined by the Gambling Commission?

1 regulatory action is currently published against it, decided since September 2023 and totalling £1,000,000. The most recent was decided on 9 January 2025 and recorded as a settlement of £1,000,000. Sanctions and settlements stay on the Commission's register for three years from publication, so that figure is what the register carries today and not the company's entire enforcement history — older penalties, including some very large ones, have been withdrawn from the register and are not counted here. The Commission's own wording for each decision is reproduced above.

Who do I complain to about Greentube Alderney Limited?

Start with the operator in writing. If it is unresolved after eight weeks, or you disagree with its final response, the complaint goes to the alternative dispute resolution provider it is signed up to, free of charge. The Gambling Commission does not settle individual disputes and cannot recover your money, though it does use complaint patterns to drive compliance work.

How is the Safety Record score for Greentube Alderney Limited calculated?

From three inputs in the public register, weighted 55 for enforcement burden, 25 for licence standing and 20 for licence tenure, normalised to a mark out of 100. Greentube Alderney Limited scores 49. Safer gambling tool coverage and RTP disclosure are only counted where we have tested a site directly; this operator has not been tested, so those weights are excluded rather than guessed at. No commercial arrangement can change the figure.