Kalooki Sportsbook Limited: UKGC licence & enforcement record

Following a review of the operating licence of Kalooki Sportsbook Limited (“the Licensee”), the Commission found that the Licensee: Breached paragraphs 2 and 3 of Licence Condition 12.1.1 Failed to comply with paragraphs 1,2,4,5,7,8,9,11 and 12 of Social Responsibility Code Provision 3.4.3 – Customer interaction Failing to comply with Social Responsibility Code Provisions is a breach of the Licence Conditions by virtue of section 82(1) of the Gambling Act 2005 (“the Act”) In line with the Commission’s Licensing, compliance and enforcement policy statement, the Indicative sanction guidance and the Statement of principles for determining financial penalties, the Commission has decided to: (i) impose a financial penalty of £63,525 under section 121 of the Act. (ii) Attach an additional licence condition to the Licensee’s operating licence under section 117 (1)(b) of the Act requiring the Licensee to conduct a third-party audit within 12 months of the conclusion of the review, to examine whether the Licensee is effectively implementing its anti-money laundering and social responsibility policies, procedures and controls The Licensee co-operated fully with the Commission throughout the investigation and has taken significant steps to address the identified failings.

Following a review of the operating licence of Kalooki Sportsbook Limited (“the Licensee”), the Commission found that the Licensee: failed to comply with Licence Condition 2.3.1 (Technical Standards), which states: “Licensees must comply with the Commission’s technical standards and with requirements set by the Commission relating to the timing and procedures for testing.” In particular, the Commission found that the Licensee, between 28 March 2022 and 7 February 2023, had inadequate information security facilities, policies and procedures. In line with the Commission’s Licensing, compliance and enforcement policy statement and the Indicative sanction guidance, the Commission has decided to impose a formal warning under section 117 (1)(a) of the Act. Officials acknowledge that the Licensee co-operated with the Commission throughout the investigation and took swift and effective corrective steps to address the identified failings.