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Operator record

Marshalls Amusements Limited: UKGC licence & enforcement record

Holds 3 active British operating licences, the earliest running since 2011. 1 regulatory action published since September 2023, totalling £0.

Safety record

97/100

Safety Record

Enforcement burden
52 of 55
Licence tenure
19.6 of 20
Licence standing
25 of 25

Scored on the register alone. Safer gambling tool coverage and RTP disclosure are only counted for operators we have tested directly, and this one has not been tested yet, so those weights are excluded rather than guessed. How the score works

The enforcement component carries the most weight and it is what moves this figure: £0 in penalties across 1 decision published since September 2023, weighted towards the most recent. 15 years of licensed operation gives partial credit on tenure, which reaches full marks at fifteen. No licence has been revoked, so licence standing is unaffected.

What the Gambling Commission has published about Marshalls Amusements Limited

Each entry below is a published decision, reproduced from the Commission's register of regulatory actions as read on 11 August 2026. Wording is the Commission's, not ours.

This is not the company's full enforcement history. The Commission withdraws a decision from the register three years after it is published, so what appears here — and every total on this page — covers decisions from September 2023 onwards. Penalties issued before then, including some of the largest in the Commission's history, are no longer on the register and are not counted. How this window affects the score.

25 June 2025

Sanction

Warning

Following a review of the operating licence of Marshalls Amusements Limited (the Licensee), the Commission found that between August 2020 and November 2024 the Licensee: The Licensee offered bingo facilities between August 2020 and November 2024 without having a bingo operating licence In line with the Commission’s Licensing, compliance and enforcement policy statement and the Indicative sanctions guidance, the Commission has decided to: impose a warning under section 117 (a) of the Gambling Act 2005 (the Act); The Licensee co-operated with the Commission throughout the investigation.

Source: Gambling Commission register of regulatory actions, account 30537, read 11 August 2026. Request a correction

Brands run by Marshalls Amusements Limited

Trading names registered against this licence holder.

  • magic city

Licences on record

The permissions held by Marshalls Amusements Limited cover 2 regulated activities: Bingo, Gaming Machine General Adult Gaming Centre. All of its licences are remote or ancillary remote, so its permissions are for online play rather than premises.

LicenceActivityTypeStatusStarted
030537-A-339841-001 Bingo Ancillary Remote Active 17 December 2024
030537-N-311987-010 Bingo Non-Remote Active 17 December 2024
030537-N-311987-010 Gaming Machine General Adult Gaming Centre Non-Remote Active 21 November 2011

This company holds a British licence but not an active remote casino licence, so it does not run an online casino here under its own permission.

Check another site

Look up any casino web address against the register, find out who owns a brand, or read every decision the Commission has published.

Common questions about Marshalls Amusements Limited

Is Marshalls Amusements Limited licensed in the UK?

Yes. The Gambling Commission lists 3 active operating licences against Marshalls Amusements Limited, account number 30537, the earliest running since 21 November 2011. It does not currently hold an active remote casino licence.

Has Marshalls Amusements Limited been fined by the Gambling Commission?

1 regulatory action is currently published against it, decided since September 2023 and totalling £0. The most recent was decided on 25 June 2025 and recorded as a sanction. Sanctions and settlements stay on the Commission's register for three years from publication, so that figure is what the register carries today and not the company's entire enforcement history — older penalties, including some very large ones, have been withdrawn from the register and are not counted here. The Commission's own wording for each decision is reproduced above.

Who do I complain to about Marshalls Amusements Limited?

Start with the operator in writing. If it is unresolved after eight weeks, or you disagree with its final response, the complaint goes to the alternative dispute resolution provider it is signed up to, free of charge. The Gambling Commission does not settle individual disputes and cannot recover your money, though it does use complaint patterns to drive compliance work.

How is the Safety Record score for Marshalls Amusements Limited calculated?

From three inputs in the public register, weighted 55 for enforcement burden, 25 for licence standing and 20 for licence tenure, normalised to a mark out of 100. Marshalls Amusements Limited scores 97. Safer gambling tool coverage and RTP disclosure are only counted where we have tested a site directly; this operator has not been tested, so those weights are excluded rather than guessed at. No commercial arrangement can change the figure.