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Operator record

Maxwell Taylor and Pamela Taylor: UKGC licence & enforcement record

Holds 1 active British operating licence, the earliest running since 2011. 1 regulatory action published since September 2023, totalling £3,000.

Safety record

73/100

Safety Record

Enforcement burden
27.7 of 55
Licence tenure
20 of 20
Licence standing
25 of 25

Scored on the register alone. Safer gambling tool coverage and RTP disclosure are only counted for operators we have tested directly, and this one has not been tested yet, so those weights are excluded rather than guessed. How the score works

The enforcement component carries the most weight and it is what moves this figure: £3,000 in penalties across 1 decision published since September 2023, weighted towards the most recent. A British licence held for 15 years takes licence tenure to full marks. No licence has been revoked, so licence standing is unaffected.

What the Gambling Commission has published about Maxwell Taylor and Pamela Taylor

Each entry below is a published decision, reproduced from the Commission's register of regulatory actions as read on 11 August 2026. Wording is the Commission's, not ours.

This is not the company's full enforcement history. The Commission withdraws a decision from the register three years after it is published, so what appears here — and every total on this page — covers decisions from September 2023 onwards. Penalties issued before then, including some of the largest in the Commission's history, are no longer on the register and are not counted. How this window affects the score.

6 August 2026

Settlement: £3,000

Commission costs, Public statement and Payment in lieu of financial penalty

A section 116 (of the Act) regulatory review was commenced of the non-remote operating licence of Taylor Leisure (licence number 002333-N-103902-013). The review found failings in Taylor Leisure’s Social Responsibility (SR) controls. Taylor Leisure failed to comply with the following Licence Conditions and Codes of Practice (LCCP): Paragraph 1 of Licence Condition (LC) 15.1.1 relating to the reporting of suspicion of offences Paragraph 1 of Social Responsibility Code Provision (SRCP) 3.5.6 relating to non- remote customer interaction. In line with our Statement of Principles for Licensing and regulation, Taylor Leisure will make a payment in lieu of a financial penalty of £3,000. Details of this are set out under the heading Regulatory Settlement. Further information about this case can be found on the Gambling Commission’s public statement, which can be found here: Taylor Leisure Public Statement

Source: Gambling Commission register of regulatory actions, account 2333, read 11 August 2026. Request a correction

Brands run by Maxwell Taylor and Pamela Taylor

Trading names registered against this licence holder.

  • taylor leisure

Licences on record

The permissions held by Maxwell Taylor and Pamela Taylor cover one regulated activity: Gaming Machine General Adult Gaming Centre. All of its licences are remote or ancillary remote, so its permissions are for online play rather than premises.

LicenceActivityTypeStatusStarted
002333-N-103902-013 Gaming Machine General Adult Gaming Centre Non-Remote Active 16 March 2011

This company holds a British licence but not an active remote casino licence, so it does not run an online casino here under its own permission.

Check another site

Look up any casino web address against the register, find out who owns a brand, or read every decision the Commission has published.

Common questions about Maxwell Taylor and Pamela Taylor

Is Maxwell Taylor and Pamela Taylor licensed in the UK?

Yes. The Gambling Commission lists 1 active operating licence against Maxwell Taylor and Pamela Taylor, account number 2333, the earliest running since 16 March 2011. It does not currently hold an active remote casino licence.

Has Maxwell Taylor and Pamela Taylor been fined by the Gambling Commission?

1 regulatory action is currently published against it, decided since September 2023 and totalling £3,000. The most recent was decided on 6 August 2026 and recorded as a settlement of £3,000. Sanctions and settlements stay on the Commission's register for three years from publication, so that figure is what the register carries today and not the company's entire enforcement history — older penalties, including some very large ones, have been withdrawn from the register and are not counted here. The Commission's own wording for each decision is reproduced above.

Who do I complain to about Maxwell Taylor and Pamela Taylor?

Start with the operator in writing. If it is unresolved after eight weeks, or you disagree with its final response, the complaint goes to the alternative dispute resolution provider it is signed up to, free of charge. The Gambling Commission does not settle individual disputes and cannot recover your money, though it does use complaint patterns to drive compliance work.

How is the Safety Record score for Maxwell Taylor and Pamela Taylor calculated?

From three inputs in the public register, weighted 55 for enforcement burden, 25 for licence standing and 20 for licence tenure, normalised to a mark out of 100. Maxwell Taylor and Pamela Taylor scores 73. Safer gambling tool coverage and RTP disclosure are only counted where we have tested a site directly; this operator has not been tested, so those weights are excluded rather than guessed at. No commercial arrangement can change the figure.