Operator record
Merkur Casino Entertainment UK Limited: UKGC licence record
Holds 6 active British operating licences, the earliest running since 2023. No regulatory action published since September 2023.
Safety record
84/100
Safety Record
- Enforcement burden
- 55 of 55
- Licence tenure
- 3.7 of 20
- Licence standing
- 25 of 25
Scored on the register alone. Safer gambling tool coverage and RTP disclosure are only counted for operators we have tested directly, and this one has not been tested yet, so those weights are excluded rather than guessed. How the score works
Nothing is currently published against this company, so the enforcement component is intact. At 2.8 years the licence is comparatively young, so tenure contributes little; that reflects a short track record rather than anything adverse. No licence has been revoked, so licence standing is unaffected.
Brands run by Merkur Casino Entertainment UK Limited
Trading names registered against this licence holder.
- merkur casino
Licences on record
The permissions held by Merkur Casino Entertainment UK Limited cover 5 regulated activities: Bingo, Casino, Casino 1968 Act, Casino 2005 Act, Linked Gaming Machine Technical Supplier. All of its licences are remote or ancillary remote, so its permissions are for online play rather than premises.
| Licence | Activity | Type | Status | Started |
|---|---|---|---|---|
| 062997-A-337627-004 | Bingo | Ancillary Remote | Active | 5 November 2025 |
| 062997-A-337627-004 | Casino | Ancillary Remote | Active | 20 October 2023 |
| 062997-N-337626-005 | Bingo | Non-Remote | Active | 5 November 2025 |
| 062997-N-337626-005 | Casino 1968 Act | Non-Remote | Active | 20 October 2023 |
| 062997-N-337626-005 | Casino 2005 Act | Non-Remote | Active | 25 June 2025 |
| 062997-N-337626-005 | Linked Gaming Machine Technical Supplier | Non-Remote | Active | 20 October 2023 |
Check another site
Look up any casino web address against the register, find out who owns a brand, or read every decision the Commission has published.
Common questions about Merkur Casino Entertainment UK Limited
Is Merkur Casino Entertainment UK Limited licensed in the UK?
Yes. The Gambling Commission lists 6 active operating licences against Merkur Casino Entertainment UK Limited, account number 62997, the earliest running since 20 October 2023. That includes an active remote casino licence, so it is permitted to offer online casino games to British players.
Has Merkur Casino Entertainment UK Limited been fined by the Gambling Commission?
No. There is no regulatory action published against Merkur Casino Entertainment UK Limited on the Commission's register. Sanctions and settlements stay on that register for three years from publication, so this covers decisions since September 2023 rather than the company's entire history.
Who do I complain to about Merkur Casino Entertainment UK Limited?
Start with the operator in writing. If it is unresolved after eight weeks, or you disagree with its final response, the complaint goes to the alternative dispute resolution provider it is signed up to, free of charge. The Gambling Commission does not settle individual disputes and cannot recover your money, though it does use complaint patterns to drive compliance work.
How is the Safety Record score for Merkur Casino Entertainment UK Limited calculated?
From three inputs in the public register, weighted 55 for enforcement burden, 25 for licence standing and 20 for licence tenure, normalised to a mark out of 100. Merkur Casino Entertainment UK Limited scores 84. Safer gambling tool coverage and RTP disclosure are only counted where we have tested a site directly; this operator has not been tested, so those weights are excluded rather than guessed at. No commercial arrangement can change the figure.