safecasinos.co.uk
An accounts ledger open under a lamp, ruled into columns, a red pen resting across it.

Operator record

Petfre (Gibraltar) Limited: UKGC licence & enforcement record

Holds 5 active British operating licences, the earliest running since 2014. 2 regulatory actions published since September 2023, totalling £1,140,000.

Safety record

48/100

Safety Record

Enforcement burden
7.6 of 55
Licence tenure
15.7 of 20
Licence standing
25 of 25

Scored on the register alone. Safer gambling tool coverage and RTP disclosure are only counted for operators we have tested directly, and this one has not been tested yet, so those weights are excluded rather than guessed. How the score works

The enforcement component carries the most weight and it is what moves this figure: £1,140,000 in penalties across 2 decisions published since September 2023, weighted towards the most recent. 12 years of licensed operation gives partial credit on tenure, which reaches full marks at fifteen. No licence has been revoked, so licence standing is unaffected.

What the Gambling Commission has published about Petfre (Gibraltar) Limited

Each entry below is a published decision, reproduced from the Commission's register of regulatory actions as read on 11 August 2026. Wording is the Commission's, not ours.

This is not the company's full enforcement history. The Commission withdraws a decision from the register three years after it is published, so what appears here — and every total on this page — covers decisions from September 2023 onwards. Penalties issued before then, including some of the largest in the Commission's history, are no longer on the register and are not counted. How this window affects the score.

30 June 2026

Settlement: £900,000

Public statement, Commission costs and Payment in lieu of financial penalty

A licence review under section 116 of the Act was commenced following a Compliance Assessment, conducted between May and June 2024 of the remote operating licence of Petfre (Gibraltar) Limited (“the Licensee”)(licence number 039544-R-319290-009). The review found failings in Petfre Gibraltar Limited’s Social Responsibility (SR) controls. Petfre (Gibraltar) Limited failed to comply with the following Licence Conditions and Codes of Practice (LCCP): paragraphs 1, 2, 4, 7 and 11 - Social Responsibility Code Provision (SRCP) 3.4.3 relating to remote customer interaction. In line with our Statement of Principles for Licensing and regulation, Petfre (Gibraltar) Limited will make a payment in lieu of a financial penalty of £900,000. Further information about this case can be found on the Gambling Commission’s public statement, which can be found here: Petfre (Gibraltar) Limited Public Statement

20 May 2025

Sanction: £240,000

Financial penalty

Following an investigation into a key event submitted by Petfre (Gibraltar) Limited (“the Licensee”), the Commission found that the Licensee: breached licence condition (“LC”) 2.3.1 – Technical standards. In line with the Commission’s Licensing, compliance and enforcement policy statement and the Statement of principles for determining financial penalties, the Commission has decided to: impose a financial penalty of £240,000 under section 121(1) of the Act. Commission Officials note that the Licensee identified the breach and proactively reported it to the Commission. The Licensee took immediate remedial action to address the identified issues and co-operated with the Commission throughout the investigation.

Source: Gambling Commission register of regulatory actions, account 39544, read 11 August 2026. Request a correction

Brands run by Petfre (Gibraltar) Limited

Trading names registered against this licence holder.

  • betfred.com
  • oddskinginactive

Websites covered by this licence

WebsiteRegister status
betfred.comActive
betfred.mobiActive
oddsking.comActive

Licences on record

The permissions held by Petfre (Gibraltar) Limited cover 5 regulated activities: Bingo, Casino, General Betting Standard - Real Event, General Betting Standard - Virtual Event, Pool Betting. All of its licences are remote or ancillary remote, so its permissions are for online play rather than premises.

LicenceActivityTypeStatusStarted
039544-R-319290-009 General Betting Standard - Real Event Remote Active 1 November 2014
039544-R-319290-009 General Betting Standard - Virtual Event Remote Active 1 November 2014
039544-R-319290-009 Pool Betting Remote Active 1 November 2014
039544-R-319290-009 Bingo Remote Active 1 November 2014
039544-R-319290-009 Casino Remote Active 1 November 2014

Check another site

Look up any casino web address against the register, find out who owns a brand, or read every decision the Commission has published.

Common questions about Petfre (Gibraltar) Limited

Is Petfre (Gibraltar) Limited licensed in the UK?

Yes. The Gambling Commission lists 5 active operating licences against Petfre (Gibraltar) Limited, account number 39544, the earliest running since 1 November 2014. That includes an active remote casino licence, so it is permitted to offer online casino games to British players.

Has Petfre (Gibraltar) Limited been fined by the Gambling Commission?

2 regulatory actions are currently published against it, decided since September 2023 and totalling £1,140,000. The most recent was decided on 30 June 2026 and recorded as a settlement of £900,000. Sanctions and settlements stay on the Commission's register for three years from publication, so that figure is what the register carries today and not the company's entire enforcement history — older penalties, including some very large ones, have been withdrawn from the register and are not counted here. The Commission's own wording for each decision is reproduced above.

Which casino brands does Petfre (Gibraltar) Limited run?

2 trading names are registered against this licence holder, 1 of them active: betfred.com, oddsking. They share the same licences, so the same deposit limits, the same account checks and the same compliance record apply across all of them.

Who do I complain to about Petfre (Gibraltar) Limited?

Start with the operator in writing. If it is unresolved after eight weeks, or you disagree with its final response, the complaint goes to the alternative dispute resolution provider it is signed up to, free of charge. The Gambling Commission does not settle individual disputes and cannot recover your money, though it does use complaint patterns to drive compliance work.

How is the Safety Record score for Petfre (Gibraltar) Limited calculated?

From three inputs in the public register, weighted 55 for enforcement burden, 25 for licence standing and 20 for licence tenure, normalised to a mark out of 100. Petfre (Gibraltar) Limited scores 48. Safer gambling tool coverage and RTP disclosure are only counted where we have tested a site directly; this operator has not been tested, so those weights are excluded rather than guessed at. No commercial arrangement can change the figure.