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Operator record

Platinum Gaming Limited: UKGC licence & enforcement record

Holds 5 active British operating licences, the earliest running since 2016. 1 regulatory action published since September 2023, totalling £10,000,000.

Safety record

39/100

Safety Record

Enforcement burden
0.4 of 55
Licence tenure
13.4 of 20
Licence standing
25 of 25

Scored on the register alone. Safer gambling tool coverage and RTP disclosure are only counted for operators we have tested directly, and this one has not been tested yet, so those weights are excluded rather than guessed. How the score works

The enforcement component carries the most weight and it is what moves this figure: £10,000,000 in penalties across 1 decision published since September 2023, weighted towards the most recent. 10 years of licensed operation gives partial credit on tenure, which reaches full marks at fifteen. No licence has been revoked, so licence standing is unaffected.

What the Gambling Commission has published about Platinum Gaming Limited

Each entry below is a published decision, reproduced from the Commission's register of regulatory actions as read on 11 August 2026. Wording is the Commission's, not ours.

This is not the company's full enforcement history. The Commission withdraws a decision from the register three years after it is published, so what appears here — and every total on this page — covers decisions from September 2023 onwards. Penalties issued before then, including some of the largest in the Commission's history, are no longer on the register and are not counted. How this window affects the score.

22 September 2025

Sanction: £10,000,000

Conditions attached to the licence, Financial penalty and Warning

  • LC 12.1.1Anti-money-laundering controls
  • LC 12.1.2Money-laundering rules for foreign-based operators

Following a review of the operating licence of Platinum Gaming Limited (the Licensee), the Commission found that between January 2023 and May 2024 the Licensee: Breached paragraphs 1, 2 and 3 of Licence condition 12.1.1: Anti-money laundering - Prevention of money laundering and terrorist financing. Breached Licence condition 12.1.2 – Anti-money laundering measures for operators based in foreign jurisdictions. Failed to comply with paragraphs 1,2,4,5,7,9,11 & 12 of Social Responsibility Code Provision (“SRCP”) 3.4.3: Customer Interaction. In line with the Commission’s Licensing, compliance and enforcement policy statement, the Indicative sanctions guidance, and the Statement of principles for determining financial penalties, the Commission has decided to: impose a warning under section 117 (1)(a) of the Gambling Act 2005 (the Act); impose a financial penalty of £10,000,000; and, attach an additional condition to the Licensee’s operating licence under section 117(1)(b) of the Act. The Licensee co-operated with the Commission throughout the investigation.

Source: Gambling Commission register of regulatory actions, account 45322, read 11 August 2026. Request a correction

Websites covered by this licence

2 of these are listed as white label, meaning the brand is run by someone else on this company's licence. If you hold an account with one of them, your money and your complaint route sit with Platinum Gaming Limited.

WebsiteRegister status
touch.unibt.co.ukActive
32red.comActive
unibet.co.ukActive
uk.bingo.comWhite Label
uk-m.bingo.comWhite Label

Licences on record

The permissions held by Platinum Gaming Limited cover 5 regulated activities: Bingo, Casino, General Betting Standard - Real Event, General Betting Standard - Virtual Event, Pool Betting. All of its licences are remote or ancillary remote, so its permissions are for online play rather than premises.

LicenceActivityTypeStatusStarted
045322-R-324275-019 Bingo Remote Active 12 July 2016
045322-R-324275-019 Casino Remote Active 12 July 2016
045322-R-324275-019 General Betting Standard - Real Event Remote Active 12 July 2016
045322-R-324275-019 General Betting Standard - Virtual Event Remote Active 12 July 2016
045322-R-324275-019 Pool Betting Remote Active 12 July 2016

Check another site

Look up any casino web address against the register, find out who owns a brand, or read every decision the Commission has published.

Common questions about Platinum Gaming Limited

Is Platinum Gaming Limited licensed in the UK?

Yes. The Gambling Commission lists 5 active operating licences against Platinum Gaming Limited, account number 45322, the earliest running since 12 July 2016. That includes an active remote casino licence, so it is permitted to offer online casino games to British players.

Has Platinum Gaming Limited been fined by the Gambling Commission?

1 regulatory action is currently published against it, decided since September 2023 and totalling £10,000,000. The most recent was decided on 22 September 2025 and recorded as a sanction of £10,000,000. Sanctions and settlements stay on the Commission's register for three years from publication, so that figure is what the register carries today and not the company's entire enforcement history — older penalties, including some very large ones, have been withdrawn from the register and are not counted here. The Commission's own wording for each decision is reproduced above.

What does it mean that Platinum Gaming Limited runs white label sites?

2 of the 5 websites registered to this company are listed as white label, meaning the brand on the site is run by someone else under Platinum Gaming Limited's licence. If you hold an account with one of them, your money and your complaint route sit with Platinum Gaming Limited, not with the name on the website.

Who do I complain to about Platinum Gaming Limited?

Start with the operator in writing. If it is unresolved after eight weeks, or you disagree with its final response, the complaint goes to the alternative dispute resolution provider it is signed up to, free of charge. The Gambling Commission does not settle individual disputes and cannot recover your money, though it does use complaint patterns to drive compliance work.

How is the Safety Record score for Platinum Gaming Limited calculated?

From three inputs in the public register, weighted 55 for enforcement burden, 25 for licence standing and 20 for licence tenure, normalised to a mark out of 100. Platinum Gaming Limited scores 39. Safer gambling tool coverage and RTP disclosure are only counted where we have tested a site directly; this operator has not been tested, so those weights are excluded rather than guessed at. No commercial arrangement can change the figure.