Operator record
Playbook Engineering Limited: UKGC licence record
Holds 5 active British operating licences, the earliest running since 2018. No regulatory action published since September 2023.
Safety record
91/100
Safety Record
- Enforcement burden
- 55 of 55
- Licence tenure
- 11.3 of 20
- Licence standing
- 25 of 25
Scored on the register alone. Safer gambling tool coverage and RTP disclosure are only counted for operators we have tested directly, and this one has not been tested yet, so those weights are excluded rather than guessed. How the score works
Nothing is currently published against this company, so the enforcement component is intact. 9 years of licensed operation gives partial credit on tenure, which reaches full marks at fifteen. No licence has been revoked, so licence standing is unaffected.
Brands run by Playbook Engineering Limited
Trading names registered against this licence holder.
- playbook engineering limited
Licences on record
The permissions held by Playbook Engineering Limited cover 5 regulated activities: Betting Host (Real Events), Betting Host (Virtual Events), Gambling Software, Game Host (Bingo), Game Host (Casino). All of its licences are remote or ancillary remote, so its permissions are for online play rather than premises.
| Licence | Activity | Type | Status | Started |
|---|---|---|---|---|
| 049787-R-327936-010 | Gambling Software | Remote | Active | 13 February 2018 |
| 049787-R-327936-010 | Game Host (Bingo) | Remote | Active | 1 May 2025 |
| 049787-R-327936-010 | Game Host (Casino) | Remote | Active | 1 May 2025 |
| 049787-R-327936-010 | Betting Host (Real Events) | Remote | Active | 1 May 2025 |
| 049787-R-327936-010 | Betting Host (Virtual Events) | Remote | Active | 1 May 2025 |
Check another site
Look up any casino web address against the register, find out who owns a brand, or read every decision the Commission has published.
Common questions about Playbook Engineering Limited
Is Playbook Engineering Limited licensed in the UK?
Yes. The Gambling Commission lists 5 active operating licences against Playbook Engineering Limited, account number 49787, the earliest running since 13 February 2018. That includes an active remote casino licence, so it is permitted to offer online casino games to British players.
Has Playbook Engineering Limited been fined by the Gambling Commission?
No. There is no regulatory action published against Playbook Engineering Limited on the Commission's register. Sanctions and settlements stay on that register for three years from publication, so this covers decisions since September 2023 rather than the company's entire history.
Who do I complain to about Playbook Engineering Limited?
Start with the operator in writing. If it is unresolved after eight weeks, or you disagree with its final response, the complaint goes to the alternative dispute resolution provider it is signed up to, free of charge. The Gambling Commission does not settle individual disputes and cannot recover your money, though it does use complaint patterns to drive compliance work.
How is the Safety Record score for Playbook Engineering Limited calculated?
From three inputs in the public register, weighted 55 for enforcement burden, 25 for licence standing and 20 for licence tenure, normalised to a mark out of 100. Playbook Engineering Limited scores 91. Safer gambling tool coverage and RTP disclosure are only counted where we have tested a site directly; this operator has not been tested, so those weights are excluded rather than guessed at. No commercial arrangement can change the figure.