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Operator record

Playbook Gaming Limited: UKGC licence & enforcement record

Holds no active British operating licence. 1 regulatory action published since September 2023, totalling £250,000.

Safety record

49/100

Safety Record

Enforcement burden
12.9 of 55
Licence tenure
11.4 of 20
Licence standing
25 of 25

Scored on the register alone. Safer gambling tool coverage and RTP disclosure are only counted for operators we have tested directly, and this one has not been tested yet, so those weights are excluded rather than guessed. How the score works

The enforcement component carries the most weight and it is what moves this figure: £250,000 in penalties across 1 decision published since September 2023, weighted towards the most recent. 9 years of licensed operation gives partial credit on tenure, which reaches full marks at fifteen. No licence has been revoked, so licence standing is unaffected.

What the Gambling Commission has published about Playbook Gaming Limited

Each entry below is a published decision, reproduced from the Commission's register of regulatory actions as read on 11 August 2026. Wording is the Commission's, not ours.

This is not the company's full enforcement history. The Commission withdraws a decision from the register three years after it is published, so what appears here — and every total on this page — covers decisions from September 2023 onwards. Penalties issued before then, including some of the largest in the Commission's history, are no longer on the register and are not counted. How this window affects the score.

10 November 2025

Sanction: £250,000

Financial penalty and Warning

  • LC 12.1.1Anti-money-laundering controls
  • SRCP 3.9.1

Following a review of the operating licence of Playbook Gaming Limited (the Licensee), the Commission found that between August 2023 and August 2024 the Licensee: Breached paragraphs 2 and 3 of Licence condition 12.1.1: Anti-money laundering - Prevention of money laundering and terrorist financing. Failed to comply with paragraphs 1,3,4,5,9, and 12 of Social Responsibility Code Provision (“SRCP”) 3.4.3: Customer Interaction. Failed to comply with Paragraphs 1 and 2 of SRCP 3.9.1 – Identification of Individual Customers – Remote In line with the Commission’s Licensing, compliance and enforcement policy statement, the Indicative sanctions guidance, and the Statement of principles for determining financial penalties, the Commission has decided to: impose a warning under section 117 (1)(a) of the Gambling Act 2005 (the Act); impose a financial penalty of £250,000; and, The Licensee co-operated with the Commission throughout the investigation.

Source: Gambling Commission register of regulatory actions, account 50122, read 11 August 2026. Request a correction

Brands run by Playbook Gaming Limited

Trading names registered against this licence holder.

  • Playbook Engineeringinactive

Websites covered by this licence

Domains registered against Playbook Gaming Limited
WebsiteRegister status
betzone.co.ukInactive
bresbet.comInactive
dragonbet.co.ukInactive
planetsportbet.comInactive
rhino.betInactive
vickers.betInactive
yeeehaaa.betInactive

Licences on record

6 further licences have been surrendered, which is routine housekeeping rather than a mark against the company and is not scored as one.

Operating licences held by Playbook Gaming Limited
LicenceActivityTypeStatusStarted
050122-N-327861-016 General Betting Standard Non-Remote Surrendered 31 January 2018
050122-R-327860-019 Betting Intermediary Remote Surrendered 18 September 2019
050122-R-327860-019 Bingo Remote Surrendered 12 June 2020
050122-R-327860-019 Casino Remote Surrendered 12 June 2020
050122-R-327860-019 General Betting Standard - Real Event Remote Surrendered 31 January 2018
050122-R-327860-019 General Betting Standard - Virtual Event Remote Surrendered 18 June 2021

Common questions about Playbook Gaming Limited

Is Playbook Gaming Limited licensed in the UK?

Not currently. Playbook Gaming Limited appears on the register with 6 licence records, but none is active, so it is not permitted to offer gambling to British players at present.

Has Playbook Gaming Limited been fined by the Gambling Commission?

1 regulatory action is currently published against it, decided since September 2023 and totalling £250,000. The most recent was decided on 10 November 2025 and recorded as a sanction of £250,000. Sanctions and settlements stay on the Commission's register for three years from publication, so that figure is what the register carries today and not the company's entire enforcement history — older penalties, including some very large ones, have been withdrawn from the register and are not counted here. The Commission's own wording for each decision is reproduced above.

Who do I complain to about Playbook Gaming Limited?

Start with the operator in writing. If it is unresolved after eight weeks, or you disagree with its final response, the complaint goes to the alternative dispute resolution provider it is signed up to, free of charge. The Gambling Commission does not settle individual disputes and cannot recover your money, though it does use complaint patterns to drive compliance work.

How is the Safety Record score for Playbook Gaming Limited calculated?

From three inputs in the public register, weighted 55 for enforcement burden, 25 for licence standing and 20 for licence tenure, normalised to a mark out of 100. Playbook Gaming Limited scores 49. Safer gambling tool coverage and RTP disclosure are only counted where we have tested a site directly; this operator has not been tested, so those weights are excluded rather than guessed at. No commercial arrangement can change the figure.