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Operator record

Playtech Plc: UKGC licence record

Holds 8 active British operating licences, the earliest running since 2014. No regulatory action published since September 2023.

Safety record

96/100

Safety Record

Enforcement burden
55 of 55
Licence tenure
15.8 of 20
Licence standing
25 of 25

Scored on the register alone. Safer gambling tool coverage and RTP disclosure are only counted for operators we have tested directly, and this one has not been tested yet, so those weights are excluded rather than guessed. How the score works

Nothing is currently published against this company, so the enforcement component is intact. 12 years of licensed operation gives partial credit on tenure, which reaches full marks at fifteen. No licence has been revoked, so licence standing is unaffected.

Brands run by Playtech Plc

These 2 names all trade on the same licences, which means the same deposit limits, the same account checks and the same record behind each of them.

  • ipoker
  • playtech

Licences on record

The permissions held by Playtech Plc cover 6 regulated activities: Bingo, Casino, Gambling Software, Gaming Machine Technical Full, General Betting Standard - Real Event, General Betting Standard - Virtual Event. All of its licences are remote or ancillary remote, so its permissions are for online play rather than premises.

Operating licences held by Playtech Plc
LicenceActivityTypeStatusStarted
038516-N-319098-020 Gambling Software Non-Remote Active 10 September 2018
038516-N-319098-020 Gaming Machine Technical Full Non-Remote Active 6 February 2026
038516-R-319097-031 Bingo Remote Active 24 March 2021
038516-R-319097-031 Casino Remote Active 1 November 2014
038516-R-319097-031 Gambling Software Remote Active 25 September 2014
038516-R-319097-031 Gaming Machine Technical Full Remote Active 6 February 2026
038516-R-319097-031 General Betting Standard - Real Event Remote Active 1 November 2014
038516-R-319097-031 General Betting Standard - Virtual Event Remote Active 13 December 2018

Common questions about Playtech Plc

Is Playtech Plc licensed in the UK?

Yes. The Gambling Commission lists 8 active operating licences against Playtech Plc, account number 38516, the earliest running since 25 September 2014. That includes an active remote casino licence, so it is permitted to offer online casino games to British players.

Has Playtech Plc been fined by the Gambling Commission?

No. There is no regulatory action published against Playtech Plc on the Commission's register. Sanctions and settlements stay on that register for three years from publication, so this covers decisions since September 2023 rather than the company's entire history.

Which casino brands does Playtech Plc run?

2 trading names are registered against this licence holder: ipoker, playtech. They share the same licences, so the same deposit limits, the same account checks and the same compliance record apply across all of them.

Who do I complain to about Playtech Plc?

Start with the operator in writing. If it is unresolved after eight weeks, or you disagree with its final response, the complaint goes to the alternative dispute resolution provider it is signed up to, free of charge. The Gambling Commission does not settle individual disputes and cannot recover your money, though it does use complaint patterns to drive compliance work.

How is the Safety Record score for Playtech Plc calculated?

From three inputs in the public register, weighted 55 for enforcement burden, 25 for licence standing and 20 for licence tenure, normalised to a mark out of 100. Playtech Plc scores 96. Safer gambling tool coverage and RTP disclosure are only counted where we have tested a site directly; this operator has not been tested, so those weights are excluded rather than guessed at. No commercial arrangement can change the figure.