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Operator record

PPB Entertainment Limited: UKGC licence & enforcement record

Holds 2 active British operating licences, the earliest running since 2014. 1 regulatory action published since September 2023, totalling £2,000,000.

Safety record

46/100

Safety Record

Enforcement burden
5.8 of 55
Licence tenure
15.7 of 20
Licence standing
25 of 25

Scored on the register alone. Safer gambling tool coverage and RTP disclosure are only counted for operators we have tested directly, and this one has not been tested yet, so those weights are excluded rather than guessed. How the score works

The enforcement component carries the most weight and it is what moves this figure: £2,000,000 in penalties across 1 decision published since September 2023, weighted towards the most recent. 12 years of licensed operation gives partial credit on tenure, which reaches full marks at fifteen. No licence has been revoked, so licence standing is unaffected.

What the Gambling Commission has published about PPB Entertainment Limited

Each entry below is a published decision, reproduced from the Commission's register of regulatory actions as read on 11 August 2026. Wording is the Commission's, not ours.

This is not the company's full enforcement history. The Commission withdraws a decision from the register three years after it is published, so what appears here — and every total on this page — covers decisions from September 2023 onwards. Penalties issued before then, including some of the largest in the Commission's history, are no longer on the register and are not counted. How this window affects the score.

17 December 2025

Settlement: £2,000,000

Payment in lieu of financial penalty;2000000, Public statement and Commission costs

A licence review under section 116 of the Act was commenced following a Compliance Assessment undertaken by the Commission in April and May 2024 of the remote operating licences of four licensees trading under the names Betfair (at betfair.com) and Paddy Power (at paddypower.com). The Licensees subject to assessment were: PPB Entertainment Limited (licence number 039426-R-319332-024) PPB Counterparty Services Limited (licence number 039439-R-319330-011) Betfair Casino Limited (licence number 039435-R-319329-007) TSE Malta LP (licence number 039561-R-319411-007). The review found failings in Paddy Power Betfair’s Social Responsibility (SR) controls. All four of the Licensees set out above failed to comply with the following Licence Conditions and Codes of Practice (LCCP): paragraphs 1, 4, 7, 8 and 11 of Social Responsibility Code Provision (SRCP) 3.4.3 relating to remote customer interaction. In line with our Statement of Principles for Licensing and regulation , the Licensees will make a total payment in lieu of a financial penalty of £2,000,000. Details of this are set out under the heading Regulatory Settlement. Further information about this case can be found on the Gambling Commission’s public statement, which can be found here: Paddy Power Betfair Public Statement

Source: Gambling Commission register of regulatory actions, account 39426, read 11 August 2026. Request a correction

Brands run by PPB Entertainment Limited

These 2 names all trade on the same licences, which means the same deposit limits, the same account checks and the same record behind each of them.

  • betfair
  • paddy power

Websites covered by this licence

WebsiteRegister status
betfair.comActive
paddypower.comActive

Licences on record

The permissions held by PPB Entertainment Limited cover 2 regulated activities: Bingo, Casino. All of its licences are remote or ancillary remote, so its permissions are for online play rather than premises.

LicenceActivityTypeStatusStarted
039426-R-319332-025 Casino Remote Active 1 November 2014
039426-R-319332-025 Bingo Remote Active 1 November 2014

Check another site

Look up any casino web address against the register, find out who owns a brand, or read every decision the Commission has published.

Common questions about PPB Entertainment Limited

Is PPB Entertainment Limited licensed in the UK?

Yes. The Gambling Commission lists 2 active operating licences against PPB Entertainment Limited, account number 39426, the earliest running since 1 November 2014. That includes an active remote casino licence, so it is permitted to offer online casino games to British players.

Has PPB Entertainment Limited been fined by the Gambling Commission?

1 regulatory action is currently published against it, decided since September 2023 and totalling £2,000,000. The most recent was decided on 17 December 2025 and recorded as a settlement of £2,000,000. Sanctions and settlements stay on the Commission's register for three years from publication, so that figure is what the register carries today and not the company's entire enforcement history — older penalties, including some very large ones, have been withdrawn from the register and are not counted here. The Commission's own wording for each decision is reproduced above.

Which casino brands does PPB Entertainment Limited run?

2 trading names are registered against this licence holder: betfair, paddy power. They share the same licences, so the same deposit limits, the same account checks and the same compliance record apply across all of them.

Who do I complain to about PPB Entertainment Limited?

Start with the operator in writing. If it is unresolved after eight weeks, or you disagree with its final response, the complaint goes to the alternative dispute resolution provider it is signed up to, free of charge. The Gambling Commission does not settle individual disputes and cannot recover your money, though it does use complaint patterns to drive compliance work.

How is the Safety Record score for PPB Entertainment Limited calculated?

From three inputs in the public register, weighted 55 for enforcement burden, 25 for licence standing and 20 for licence tenure, normalised to a mark out of 100. PPB Entertainment Limited scores 46. Safer gambling tool coverage and RTP disclosure are only counted where we have tested a site directly; this operator has not been tested, so those weights are excluded rather than guessed at. No commercial arrangement can change the figure.