Operator record
ReelNRG Limited: UKGC licence record
Holds 2 active British operating licences, the earliest running since 2022. No regulatory action published since September 2023.
Safety record
85/100
Safety Record
- Enforcement burden
- 55 of 55
- Licence tenure
- 4.9 of 20
- Licence standing
- 25 of 25
Scored on the register alone. Safer gambling tool coverage and RTP disclosure are only counted for operators we have tested directly, and this one has not been tested yet, so those weights are excluded rather than guessed. How the score works
Nothing is currently published against this company, so the enforcement component is intact. At 3.7 years the licence is comparatively young, so tenure contributes little; that reflects a short track record rather than anything adverse. No licence has been revoked, so licence standing is unaffected.
Brands run by ReelNRG Limited
These 2 names all trade on the same licences, which means the same deposit limits, the same account checks and the same record behind each of them.
- lady luck games
- storm-rgs
Websites covered by this licence
| Website | Register status |
|---|---|
| ladyluckgames.io | Active |
| reelnrg.com | Inactive |
Licences on record
The permissions held by ReelNRG Limited cover 2 regulated activities: Gambling Software, Game Host (Casino). All of its licences are remote or ancillary remote, so its permissions are for online play rather than premises.
| Licence | Activity | Type | Status | Started |
|---|---|---|---|---|
| 049440-R-336119-005 | Gambling Software | Remote | Active | 29 November 2022 |
| 049440-R-336119-005 | Game Host (Casino) | Remote | Active | 29 November 2022 |
Check another site
Look up any casino web address against the register, find out who owns a brand, or read every decision the Commission has published.
Common questions about ReelNRG Limited
Is ReelNRG Limited licensed in the UK?
Yes. The Gambling Commission lists 2 active operating licences against ReelNRG Limited, account number 49440, the earliest running since 29 November 2022. That includes an active remote casino licence, so it is permitted to offer online casino games to British players.
Has ReelNRG Limited been fined by the Gambling Commission?
No. There is no regulatory action published against ReelNRG Limited on the Commission's register. Sanctions and settlements stay on that register for three years from publication, so this covers decisions since September 2023 rather than the company's entire history.
Which casino brands does ReelNRG Limited run?
2 trading names are registered against this licence holder: lady luck games, storm-rgs. They share the same licences, so the same deposit limits, the same account checks and the same compliance record apply across all of them.
Who do I complain to about ReelNRG Limited?
Start with the operator in writing. If it is unresolved after eight weeks, or you disagree with its final response, the complaint goes to the alternative dispute resolution provider it is signed up to, free of charge. The Gambling Commission does not settle individual disputes and cannot recover your money, though it does use complaint patterns to drive compliance work.
How is the Safety Record score for ReelNRG Limited calculated?
From three inputs in the public register, weighted 55 for enforcement burden, 25 for licence standing and 20 for licence tenure, normalised to a mark out of 100. ReelNRG Limited scores 85. Safer gambling tool coverage and RTP disclosure are only counted where we have tested a site directly; this operator has not been tested, so those weights are excluded rather than guessed at. No commercial arrangement can change the figure.