Operator record
Relax Gaming (Gibraltar) Limited: UKGC licence record
Holds 2 active British operating licences, the earliest running since 2021. No regulatory action published since September 2023.
Safety record
87/100
Safety Record
- Enforcement burden
- 55 of 55
- Licence tenure
- 7.2 of 20
- Licence standing
- 25 of 25
Scored on the register alone. Safer gambling tool coverage and RTP disclosure are only counted for operators we have tested directly, and this one has not been tested yet, so those weights are excluded rather than guessed. How the score works
Nothing is currently published against this company, so the enforcement component is intact. 5 years of licensed operation gives partial credit on tenure, which reaches full marks at fifteen. No licence has been revoked, so licence standing is unaffected.
Licences on record
The permissions held by Relax Gaming (Gibraltar) Limited cover 2 regulated activities: Gambling Software, Game Host (Casino). All of its licences are remote or ancillary remote, so its permissions are for online play rather than premises.
| Licence | Activity | Type | Status | Started |
|---|---|---|---|---|
| 057758-R-333247-002 | Gambling Software | Remote | Active | 31 March 2021 |
| 057758-R-333247-002 | Game Host (Casino) | Remote | Active | 31 March 2021 |
Check another site
Look up any casino web address against the register, find out who owns a brand, or read every decision the Commission has published.
Common questions about Relax Gaming (Gibraltar) Limited
Is Relax Gaming (Gibraltar) Limited licensed in the UK?
Yes. The Gambling Commission lists 2 active operating licences against Relax Gaming (Gibraltar) Limited, account number 57758, the earliest running since 31 March 2021. That includes an active remote casino licence, so it is permitted to offer online casino games to British players.
Has Relax Gaming (Gibraltar) Limited been fined by the Gambling Commission?
No. There is no regulatory action published against Relax Gaming (Gibraltar) Limited on the Commission's register. Sanctions and settlements stay on that register for three years from publication, so this covers decisions since September 2023 rather than the company's entire history.
Who do I complain to about Relax Gaming (Gibraltar) Limited?
Start with the operator in writing. If it is unresolved after eight weeks, or you disagree with its final response, the complaint goes to the alternative dispute resolution provider it is signed up to, free of charge. The Gambling Commission does not settle individual disputes and cannot recover your money, though it does use complaint patterns to drive compliance work.
How is the Safety Record score for Relax Gaming (Gibraltar) Limited calculated?
From three inputs in the public register, weighted 55 for enforcement burden, 25 for licence standing and 20 for licence tenure, normalised to a mark out of 100. Relax Gaming (Gibraltar) Limited scores 87. Safer gambling tool coverage and RTP disclosure are only counted where we have tested a site directly; this operator has not been tested, so those weights are excluded rather than guessed at. No commercial arrangement can change the figure.