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Operator record

SubTech Ltd: UKGC licence record

Holds 2 active British operating licences, the earliest running since 2022. No regulatory action published since September 2023.

Safety record

85/100

Safety Record

Enforcement burden
55 of 55
Licence tenure
5.4 of 20
Licence standing
25 of 25

Scored on the register alone. Safer gambling tool coverage and RTP disclosure are only counted for operators we have tested directly, and this one has not been tested yet, so those weights are excluded rather than guessed. How the score works

Nothing is currently published against this company, so the enforcement component is intact. At 4 years the licence is comparatively young, so tenure contributes little; that reflects a short track record rather than anything adverse. No licence has been revoked, so licence standing is unaffected.

Brands run by SubTech Ltd

These 2 names all trade on the same licences, which means the same deposit limits, the same account checks and the same record behind each of them.

  • retro gaming
  • spinomenal

Websites covered by this licence

Domains registered against SubTech Ltd
WebsiteRegister status
spinomenal.ioActive

Licences on record

The permissions held by SubTech Ltd cover 2 regulated activities: Gambling Software, Game Host (Casino). All of its licences are remote or ancillary remote, so its permissions are for online play rather than premises.

Operating licences held by SubTech Ltd
LicenceActivityTypeStatusStarted
058210-R-335436-004 Gambling Software Remote Active 3 August 2022
058210-R-335436-004 Game Host (Casino) Remote Active 3 August 2022

Common questions about SubTech Ltd

Is SubTech Ltd licensed in the UK?

Yes. The Gambling Commission lists 2 active operating licences against SubTech Ltd, account number 58210, the earliest running since 3 August 2022. That includes an active remote casino licence, so it is permitted to offer online casino games to British players.

Has SubTech Ltd been fined by the Gambling Commission?

No. There is no regulatory action published against SubTech Ltd on the Commission's register. Sanctions and settlements stay on that register for three years from publication, so this covers decisions since September 2023 rather than the company's entire history.

Which casino brands does SubTech Ltd run?

2 trading names are registered against this licence holder: retro gaming, spinomenal. They share the same licences, so the same deposit limits, the same account checks and the same compliance record apply across all of them.

Who do I complain to about SubTech Ltd?

Start with the operator in writing. If it is unresolved after eight weeks, or you disagree with its final response, the complaint goes to the alternative dispute resolution provider it is signed up to, free of charge. The Gambling Commission does not settle individual disputes and cannot recover your money, though it does use complaint patterns to drive compliance work.

How is the Safety Record score for SubTech Ltd calculated?

From three inputs in the public register, weighted 55 for enforcement burden, 25 for licence standing and 20 for licence tenure, normalised to a mark out of 100. SubTech Ltd scores 85. Safer gambling tool coverage and RTP disclosure are only counted where we have tested a site directly; this operator has not been tested, so those weights are excluded rather than guessed at. No commercial arrangement can change the figure.